0800 911 247 info@aidcall.co.za
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FAQ’s

FAQ’s

Will there always be someone to respond to my emergency?

We have a trained and dedicated 24 hour, 365 days a year response call centre that is ready to assist you in an emergency.

Who will you contact in an emergency?

We will have your provided list of chosen family members, friends and neighbours which we will be able to contact.

What happens if the power is out?

The Carephone unit comes with a rechargeable back-up battery, a long life battery in the transmitter and our office has a powerful back-up generator in case our call centre experiences a power outage.

Is there an additional cost for the Ambulance Service?

Should there be an emergency and an Ambulance is required, it will be sent out at no cost to you and if needed, transport you to a medical institute.

Roselies

Must admit the best move I ever made ! Peace of mind !! People living on their own should consider it ! Very good support even on small things ! NEVER take off your bracelet !
AidCall 24/7
2018-07-25T10:23:14+00:00
Must admit the best move I ever made ! Peace of mind !! People living on their own should consider it ! Very good support even on small things ! NEVER take off your bracelet !

Sheila

Purchased mine in January, as I had three lumber operations during the last year and my carer family had moved on. Since then I have peace of mind that I have 24/7 response available. Thank you
AidCall 24/7
2018-07-31T13:37:30+00:00
Purchased mine in January, as I had three lumber operations during the last year and my carer family had moved on. Since then I have peace of mind that I have 24/7 response available. Thank you

Linda

It helped my 86-year-old mother yesterday, when she fell and broke her hip. She lives on her own, but was able to call an ambulance.
AidCall 24/7
2018-07-31T13:37:55+00:00
It helped my 86-year-old mother yesterday, when she fell and broke her hip. She lives on her own, but was able to call an ambulance.

Ingrid

Dit het my Pa nou al 2 keer gered met sy beroerte. Vinnige reaksie van Aidcall se agente en verkryging van ambulans.
AidCall 24/7
2018-07-31T13:38:37+00:00
Dit het my Pa nou al 2 keer gered met sy beroerte. Vinnige reaksie van Aidcall se agente en verkryging van ambulans.

Marlene

I signed up and it is so worth it.
AidCall 24/7
2018-07-31T13:39:03+00:00
I signed up and it is so worth it.

Merle

I have had this system installed for my parents. Highly recommend Aidcall 24/7 they have gone above and beyond helping them.
AidCall 24/7
2018-07-31T13:39:49+00:00
I have had this system installed for my parents. Highly recommend Aidcall 24/7 they have gone above and beyond helping them.

Lorna

Yes, I have this service now, brilliant response time and wonderful security in having this.
AidCall 24/7
2018-07-31T13:40:33+00:00
Yes, I have this service now, brilliant response time and wonderful security in having this.

Natasha

Highly recommended… has really been a worthwhile investment… saved my daughter’s life recently when she fell and hit her head at 3 am.. she is disabled and lives in a cottage in the garden, she managed to press the button and they immediately called to say she was injured and would possibly have bled out….
AidCall 24/7
2018-07-31T13:41:02+00:00
Highly recommended… has really been a worthwhile investment… saved my daughter’s life recently when she fell and hit her head at 3 am.. she is disabled and lives in a cottage in the garden, she managed to press the button and they immediately called to say she was injured and would possibly have bled out….

There for you when no-one else can be.  There for them when you can’t be

There for you when no-one else can be.

There for them when you can’t be.