I signed up for the Aidcall service in 2017. My Mother-in-Law was 82 years old and living alone in her flat. On more than one occasion she had fallen and was unable to get up, without assistance. I contacted an AidCall agent, Hayden Vincent, who answered all my questions and within a day or two the unit was set up in her flat. I was grateful to know that Phyllie was safe in the knowledge that she always had a direct link to assistance even if she was lying on the floor in her flat. All it took was the press of a button on her AidCall wrist band. Aidcall had all her medical information on record and the name of four responders based on their proximity to her. If they were unable to contact any responder, they would dispatch an ambulance to her location. This service was used at least 10 occasions over the past seven years. Whether Phyllie was at home in her flat, or visiting family in Cape Town, one call to AidCall and an ambulance was dispatched to her location, and she was transported to the nearest hospital for treatment. I owe a debt of gratitude to this most efficient organisation, AidCall 24/7. I will continue to market your valuable service to all I can. Phyllie and I are greatly indebted to you.