Privacy Policy

Last updated: October, 26, 2023

This Privacy Policy outlines our procedures and guidelines concerning the collection, utilization, and disclosure of your information while using our Service. It informs you about your privacy rights and the legal safeguards that protect you.

We utilize your Personal data to enhance and provide the Service. By utilizing the Service, you consent to the collection and application of information as per this Privacy Policy.

Interpretation and Definitions


Words with initial capitalization have specific meanings in the following context. These definitions maintain the same meanings whether they’re in singular or plural.


For the purposes of this Privacy Policy:

Account: Refers to a distinct account created for you to access our Service or specific portions of it.
Affiliate: Refers to an entity that holds, is held by, or is under common control with a party. “Control” here implies owning 50% or more of shares, equity interest, or other voting securities.
Company: Referred to as “the Company,” “We,” “Us,” or “Our” in this Policy. It refers to HCMA, located at Mercury House, 55 Columbus Crescent, Rivergate Park, Tableview.
Cookies: Denotes small files placed on your computer, mobile device, or other devices by a website. These files hold information about your browsing history and serve various purposes.
Country: Refers to South Africa.
Device: Any tool that accesses the Service, like a computer, cellphone, or digital tablet.
Personal Data: Information linked to an identified or identifiable individual.
Service: Refers to the Website.
Service Provider: Natural or legal persons who process data on the Company’s behalf. This may include third-party individuals or companies that aid the Company in various aspects related to the Service.
Usage Data: Data collected automatically through usage of the Service, including details such as your device’s IP address and browsing behavior.
Website: Refers to AidCall 24/7, accessible via 
You: Indicates an individual using the Service or a legal entity on whose behalf this individual is using the Service.

Collecting and Using Your Personal Data

Personal Data

While using our Service, we may request certain personally identifiable information from you. This may include:

Email address

First name and last name

Phone number

Address, State, Province, Postal code, City


Usage Data

Usage Data is collected automatically while using the Service. It may encompass details such as your Device’s IP address, browser type, pages visited, time and date of visits, and more. When accessing the Service through a mobile device, additional information like the type of mobile device, operating system, and unique identifiers may also be collected.

Tracking Technologies and Cookies

We utilize Cookies and similar tracking technologies to enhance and analyze our Service. These technologies may include:

Cookies or Browser Cookies: Small files placed on your Device. You can configure your browser to refuse cookies, but this might limit some Service functionalities.
Web Beacons: Small electronic files embedded in our Service or emails to track usage and improve functionality.
Cookies can be “Persistent” or “Session” Cookies. The former remain on your Device after going offline, while the latter are deleted once you close your browser.
We use both types of Cookies for purposes such as providing services, administering accounts, and more.

For additional details on cookies and your choices, refer to our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for various purposes, including providing and maintaining the Service, managing accounts, communicating updates, and more.

Google Ads and Third-Party Services

We utilize Google Ads to provide you with relevant advertisements. Google Ads may use cookies to tailor ads based on your browsing behaviour.

Sharing of Your Personal Data

We may share your personal information with Service Providers, business partners, and affiliates to enhance and analyse the Service, and for various legitimate purposes.

Retention of Your Personal Data

We retain your Personal Data only for as long as necessary as outlined in this Privacy Policy, adhering to legal obligations and resolutions of disputes.

Transfer of Your Personal Data

We may process your information, including Personal Data, outside your jurisdiction, ensuring security measures are in place.

Your Privacy Rights

You have the right to manage, update, or delete your Personal Data. If your child provided data without parental consent, contact us to rectify it.

Links to Other Websites

Our Service may contain links to external websites. We advise reviewing their Privacy Policies.

Changes to this Privacy Policy

We may update our Privacy Policy and will notify you of changes.

Contact Us

For any inquiries regarding this Privacy Policy, reach out to us at: