Retirement Villages

Ensuring Resident Safety at Your Retirement Village

Are you responsible for the well-being of your retirement village residents? Discover how AidCall 24/7 can help address critical safety and security concerns within your community.


Caring for a large number of residents comes with its challenges, especially when it comes to their safety. Too often, stories emerge of residents in need of urgent medical assistance, unable to alert anyone or encountering ineffective systems. Tragic outcomes have raised questions about what more can be done.

Why Choose AidCall 24/7

Providing 24/7 emergency response is a daunting and costly task, diverting
resources from the primary purpose of the village. Challenges include:

Managing multiple
emergencies effectively.

Implementing practical
systems for staff alert.

Facilitating seamless communication
with medical responders.

Ensuring qualified staff
availability round the clock

AidCall 24/7, South Africa’s leading home emergency response provider for over 7 years, offers a solution. Many retirement villages have recognised the potential life-saving benefits of our service. Notably, Kidbrooke Place with 198 units recently joined our growing list of clients.

Benefits experienced by villages partnering with AidCall 24/7

In addition to these challenges, residents may require assistance for various reasons, from slips and falls to anxiety or life-threatening emergencies. Each situation demands staff attention, but prioritizing one incident over another could lead to delayed responses when time is critical.

AidCall 24/7's Personal Safety Alert System provides a practical solution

Our Carephones come with waterproof pendants that
residents can wear at all times.

Our trained responders assess situations calmly and provide guidance to those on-site.

Two-way speakers and microphones on our Carephones ensure effective communication during emergencies.

We dispatch ambulances to over 75% of all medical emergencies.

Our in-house Emergency Response Centre (ERC) operates 24/7, capable of handling multiple emergency calls concurrently.

Our trained responders assess situations calmly and provide guidance to those on-site.

Two-way speakers and microphones on our Carephones ensure effective communication during emergencies.

We dispatch ambulances to over 75% of all medical emergencies.

Our in-house Emergency Response Centre (ERC) operates 24/7, capable of handling multiple emergency calls concurrently.

We utilise Africa's first digital emergency response platform, enabling quick identification, access to medical history, and one-click contact with nursing staff, loved ones, and emergency services.

Download A
Brochure

Discover Peace of Mind with AidCall 24/7! Download our brochure to learn how our round-the-clock support can enhance your safety.

ensuring the safety of your residents.

AidCall 24/7 is your trusted partner in ensuring the safety of your residents. Contact us for more information or a tailored package solution.